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NHS electronic patient record systems have caused significant patient harm, including deaths

Problems range from unsent medical letters to inaccessible vital information

30-May-2024

Key points from article :

An investigation uncovered instances of patient harm and deaths linked to NHS electronic patient record (EPR) systems.

A Freedom of Information request revealed widespread problems with these systems, including unsent medical letters and potential patient harm incidents.

Coroners highlighted the role of EPR systems in patient deaths, citing cases where vital information was inaccessible to healthcare staff.

The Royal College of GPs expressed concern about the findings, while clinicians anonymously shared their worries about the systems' impact on patient care.

NHS England acknowledged the issues and emphasized its investment in improving EPR systems.

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NHS England

National Health Service (NHS) in England

Topics mentioned on this page:
Electronic Health Records (EHR)
NHS electronic patient record systems have caused significant patient harm, including deaths